Net Detective faster than ever before

19 Responses

1. Stephanie Haile

   July 10th, 2008 at 4:59 am

   1

   The Net Detective system is outstanding! Thank you for offering great products.

2. lucy

   August 7th, 2008 at 9:41 pm

   2

   I cann’t access the web site. NO password works! Frusrated.

3. Jan

   August 8th, 2008 at 1:58 pm

   3

   Lucy,

   I’ve forwarded your email to customer support to assist you and I also emailed you explaining this.

4. Christy Strole

   November 11th, 2008 at 9:58 pm

   4

   Why was I charged $29.95 at the end of October? Please unsubscribe me and refund my $29.95.

5. Jan

   November 12th, 2008 at 10:17 am

   5

   Christy,

   I have forwarded your comment, along with your email address to our customer support department (support@hdpublishing.com) so they can assist you.

   Best regards,
   Jan

6. vicki hayes

   April 23rd, 2009 at 8:19 am

   6

   Dear Net Dectective; After subscribing to net dective and advanced net detective, I was unable to get any info that I was seeking. I would like to unsubscribe this very moment with a full refund. Vicki Hayes

7. Jan

   April 23rd, 2009 at 9:23 am

   7

   Hello Vicki,

   I forwarded your information/request to our customer support department (support@hdpublishing.com) so they can assist you.

   Thanks and best regards,
   Jan Lemkow
   Affiliate Manager

8. bharath raj

   June 11th, 2009 at 6:13 am

   8

   I want the registration details of the vehicle **** ** ** (number removed by Jan for security reasons).

9. Jan

   June 11th, 2009 at 3:19 pm

   9

   I have forwarded your request to our customer support department (support@hdpublishing.com) so they can assist you.

   Best regards,
   Jan Lemkow
   Affiliate Manager

10. Alex

    August 28th, 2009 at 4:11 am

    10

    Why did they charge me twice i want my money back this is a scam they charge me the month after i paid AGAIN?

11. Jan

    August 28th, 2009 at 8:40 am

    11

    Hello Alex,

    I’m forwarding your information/request to our customer support group (support@hdpublishing.com) so they can assist you.

    Best regards,
    Jan Lemkow
    Affiliate Manager

12. Judy Van Atta

    September 13th, 2009 at 11:55 pm

    12

    I ordered Net Dective on 09/12/2009. You advertise that it can help with ancestry. I have tried and tried, but nothing that displays shows anything about genalogy or ancestry.

    So I want to make sure that you have not charged my account. Remember you say “90 day garuantee”. I would like to cancel.

    And by the way I signed up for the Net Dective Plus. But guess what I didn’t get it. And I am not paying another $10 to upgrade.

    I don’t need to look at criminal records or do a background check on anyone. I did look up a friend and you don’t have any of the information correct. So how accurate are you?

    Please do not charge my card, or try to persuade me to stay on. The answer is no!

13. Jan

    September 14th, 2009 at 9:07 am

    13

    Hello Judy,

    Since this is an affiliate blog, we cannot help you on this… but, I forwarded your email to Customer Support (support@hdpublishing.com) so they can assist you.

    Thanks and best regards,
    Jan Lemkow
    Affiliate Manager

14. Jerry Martin

    December 5th, 2009 at 11:10 am

    14

    cancel me from your files.

15. john emmons

    December 8th, 2009 at 4:03 pm

    15

    this rediculous. I cannot log on to the net detective and your guys at hdpublishing wont return my emails. whats going on!!!!!!!!!!!!!!!

16. Jan

    December 8th, 2009 at 5:56 pm

    16

    Hello John,

    I’ve forwarded your email to customer support at support@hdpublishing.com. Our customer support department answers every email they receive. Have you check your SPAM / BULK / JUNK folder to make sure their replies have not been filtered out by AOL?

    Best regards,
    Jan Lemkow
    Affiliate Manager

17. Jan

    December 8th, 2009 at 5:59 pm

    17

    Hello Jerry,

    Your email was forwarded to customer support at support@hdpublishing.com last Saturday (12/05/09). I’m sorry that I didn’t reply to your post at that time. You should have already heard from customer support.

    Best regards,
    Jan Lemkow
    Affiliate Manager

18. Donald Eldredge

    March 1st, 2010 at 8:28 pm

    18

    No matter what I do while trying to download a refund form for net dective, I never susceed. Why in the world can they not just Email me the for ?

19. Jennifer

    April 5th, 2010 at 2:25 pm

    19

    Hi Donald,

    We can! Please contact us at support@hdpublishing.com or (386) 736-3881.

    Best Regards,
    Jennifer Dix
    Affiliate Manager